How long does the process take? We do our best to process returns within 7 business days. Keep in mind that we get backlogged during peak seasons and sales, so it may take longer during those times.
What is Patagonia’s return policy?
You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
Is Patagonia open for returns?
Patagonia stores are happy to accept your returns or help out with an exchange! To find a store near you, use our Store Locator and look for the Patagonia-owned stores in orange. Please bring the invoice/packing slip that came with your order and original form of payment (credit/debit card) if available.
Why do refunds take 3 5 days?
Due to some reason, like delivery of good not being made or quality of services being poor, the customer requests a refund from the business. … Given the number of parties involved and the variance in their processes to handle refunds, it takes 5-10 days for them to be credited back to the customer account.
Why do card refunds take so long?
The bank delays in posting the refund to your account because they are making interest off that money while it sits in their bank account. They will delay for the maximum amount of time allowed by law so they can make the maximum amount of interest on the money before giving it to you.
Will Patagonia fix burn holes?
Patagonia on Twitter: “@KieChainz Burn holes aren’t a warranty issue but we can fix that for you, no problem: http://t.co/4qz3lrSNdz”
Can you return Patagonia without receipt?
If you don’t have a receipt or proof of purchase, you will be credited with an Electronic gift card at the last sale price. It can take up to 30 business days during peak times to process returns without an invoice or receipt. We are unable to refund credit card purchases more than 1 year old.
Will Patagonia repair other brands?
If you’ve ripped or otherwise messed up your pricey Patagonia puffy jacket or any other piece of gear they make, the outdoor brand will take it back and repair it for you. They’ll also accept unwanted garments if you’re no longer trying to put out the, “I might be headed into the backcountry after work” vibe.
Is Patagonia worn wear returnable?
We are not able to accept Patagonia Provisions or Worn Wear returns on Patagonia.com. Please visit Patagonia Provisions or Worn Wear directly to start your return.
Does Patagonia ship with UPS?
For all orders placed on our US website for delivery to the international locations above, your order will be shipped using UPS Worldwide Expedited from: Patagonia, 8550 White Fir St., Reno, NV, 89523, United States. … Freight Forwarders: Patagonia does not ship to Freight Forwarders under any circumstances.