Small holes or tears can be permanently fixed with gear patches. Visit a Patagonia-owned store, where our knowledgeable staff can perform minor fixes on-site, guide you through a self-repair or send your item to our repair team in Reno, Nevada.
Does Patagonia repair other brands?
If you’ve ripped or otherwise messed up your pricey Patagonia puffy jacket or any other piece of gear they make, the outdoor brand will take it back and repair it for you. They’ll also accept unwanted garments if you’re no longer trying to put out the, “I might be headed into the backcountry after work” vibe.
How do I send items to Patagonia for repair?
You will need a Patagonia.com account to start the Repair Process. Head over to our Returns and Repairs page. We offer a $5.00 flat rate shipping label that includes tracking and insurance. Print the shipping label, drop off your package and wait for the magic to happen!
Do you have to pay for Patagonia repairs?
We don’t charge for most repairs, but more technical items (think wetsuits, waders, etc.) may be subject to a repair fee. Please make sure your item is clean before handing it off to a store employee or mailing it in or the item will be returned to you to wash.
Do you need receipt for Patagonia repair?
If you don’t have a receipt or proof of purchase, you will be credited with an Electronic gift card at the last sale price. It can take up to 30 business days during peak times to process your repair.
Where can I return Patagonia?
Patagonia stores are happy to accept your returns or help out with an exchange! To find a store near you, use our Store Locator and look for the Patagonia-owned stores in orange. Please bring the invoice/packing slip that came with your order and original form of payment (credit/debit card) if available.
What is Patagonia worn wear?
Worn Wear is Patagonia’s hub for keeping gear in play. We sell used Patagonia gear online and in select stores, offer trade-in credit for Patagonia items you no longer use, share online guides for DIY repair and care, and recycle garments at the end of their useful lives.